Reviews platform · Veterinary integration

OpenVPMS review integration

StandardVeterinaryDaily syncHIPAA-safe

Send review requests automatically after every completed OpenVPMS appointment. No exports, no extra work for the front desk.

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In short: Yes, our reviews platform works with OpenVPMS. It's a Standard integration: connector app on the computer that reaches your OpenVPMS server, and once a day it picks up the appointments completed the day before. Each of your pet owners then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

OpenVPMS at a glance

Integration tier
Standard
Software type
Open-source veterinary practice management software
How it connects
Connector app on the computer that reaches your OpenVPMS server
Sync
Once a day: appointments completed the day before
Data used
First and last name, email, mobile number and visit date
Supported versions
1.9
Practice type
Veterinary
How the integration works

From a completed OpenVPMS visit to a review request.

  1. 01
    Install the connector

    A small, secure app on a computer that can reach your OpenVPMS server. We set it up with your team.

  2. 02
    Daily sync

    Once a day it reads the appointments completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your pet owners gets a short text or email with a one-tap link to Google, Facebook or Yelp.

What syncs

Only contact details. Never clinical data.

✓ Synced from OpenVPMS

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

OpenVPMS is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other veterinary integrations

Also works with

See all 31 veterinary integrations →

By specialty

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Where pet owners leave reviews

  • Google
  • Facebook
  • Yelp
  • Nextdoor

73% of pet owners in the UK and Australia check reviews most or every time before choosing a vet.Vetstoria pet owner research, Jan 2026

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FAQ

OpenVPMS integration questions

Does OpenVPMS integrate with Google reviews?
OpenVPMS doesn't post reviews itself, but our reviews platform connects to OpenVPMS and automatically asks each of your pet owners to review your practice on Google, Facebook, Yelp or another site you choose after their appointment.
Is the OpenVPMS integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave OpenVPMS, and review requests never mention the reason for the appointment. Replies to reviews are written so they never confirm someone is a pet owner.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Which OpenVPMS versions are supported?
Supported versions: 1.9. If your practice runs a different version, we confirm compatibility before setup.
How soon after an appointment do pet owners get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain pet owners out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.
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