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Reviews platform · Eye care integration

Optical POS review integration

StandardEye careDaily syncHIPAA-safe

Connect Optical POS once and ask every patient for a review after their exam, automatically.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with Optical POS. It's a Standard integration: secure connection set up with your team (connector app or cloud link, depending on how you run Optical POS), and once a day it picks up the exams completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Optical POS at a glance

Integration tier
Standard
Software type
Optical point-of-sale software
How it connects
Secure connection set up with your team (connector app or cloud link, depending on how you run Optical POS)
Sync
Once a day: exams completed the day before
Data used
First and last name, email, mobile number and visit date
Practice type
Eye care
How the integration works

From a completed Optical POS visit to a review request.

  1. 01
    Connect Optical POS

    We set up the connection with your team, using a connector app or a cloud link depending on how you run Optical POS.

  2. 02
    Daily sync

    Once a day it reads the exams completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, Healthgrades or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from Optical POS

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Optical POS is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other eye care integrations

Also works with

See all 6 eye care integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where eye care patients leave reviews

  • Google
  • Healthgrades
  • Zocdoc
  • Yelp
  • Facebook

Google is where 71% of people read reviews before choosing a local business.BrightLocal, 2026

Works with your eye care software

See all 6 eye care integrations →
Get my free eye care review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditOptometry marketing →
FAQ

Optical POS integration questions

Does Optical POS integrate with Google reviews?
Optical POS doesn't post reviews itself, but our reviews platform connects to Optical POS and automatically asks each of your patients to review your practice on Google, Healthgrades, Facebook or another site you choose after their exam.
Is the Optical POS integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Optical POS, and review requests never mention the reason for the exam. Replies to reviews are written so they never confirm someone is a patient.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Do we need to install anything for Optical POS?
It depends on how you run Optical POS. Installed versions use a small connector app; cloud versions only need your approval. We set it up with you.
How soon after an exam do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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