Reviews platform · Compliance & Multi-Location

Every office on one platform, with the right controls.

Roles, reply approvals and HIPAA-safe templates for every location, with roll-up reporting so owners and DSOs see the whole group at a glance.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: For groups and DSOs, the reviews platform manages every location in one account: each office has its own requests, reviews and replies, while owners see combined reporting. Roles and approvals control who can reply, and HIPAA-safe templates keep every office consistent.
Why it matters

One system for every location, inside the rules

Groups and DSOs need the same standard at every office, plus controls that keep each reply and request compliant.

  • Every locationOne dashboard with roll-ups by region, office and provider.
  • Roles and approvalsControl who can request, reply and publish.
  • FTC rulesThe FTC rule on fake reviews and review suppression took effect in October 2024; our process follows it.
  • HIPAA-safeNo patient details in replies, and only contact details sync from your software.
Compliance built in

The rules every office follows.

HIPAA

Safe replies

HHS has fined practices for patient details in review replies

  • Never confirm a patient relationship
  • Approved templates only
  • Sensitive reviews escalated
Honest

Fair requests

Google and the FTC (2024) set the rules

  • Every patient asked the same way
  • No incentives for reviews
  • No staff or fake reviews
What you get

Control and consistency across the group.

Every location

Separate profiles, requests and replies for each office.

Roles and permissions

Control who can view, reply and approve.

Reply approvals

Replies checked before they post.

HIPAA-safe templates

Consistent, compliant wording across offices.

Roll-up reporting

Group totals with drill-down by office and provider.

Audit trail

A record of every reply and who approved it.

Practice group leaders meeting around a table with laptops
How it works

Set up for groups and DSOs.

  1. 01
    Map your locations

    We connect every office and its profiles.

  2. 02
    Set roles and approvals

    Decide who replies and who approves.

  3. 03
    Report on the group

    Owners see the whole group; offices see their own.

Smiling patient in a dental chair talking with a clinician
By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

Compliance & Multi-Location questions

Can each location manage its own reviews?

Yes. Each office has its own requests, reviews and replies, while owners see every location.

Can replies require approval?

Yes. Approvals can be required before replies post, by location or for low ratings only.

How do you keep review replies HIPAA compliant across offices?

HIPAA-safe templates, approvals and training make sure no one confirms a patient relationship or shares care details in a reply.

Does it work when offices use different software?

Yes. Each location can connect its own practice management system or EHR.

Can we see which providers get the best reviews?

Yes. Reports break down reviews by provider and location.

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