Reviews platform · Dental integration

Dentrix Ascend review integration

StandardDentalDaily syncHIPAA-safe

Connect Dentrix Ascend once and ask every patient for a review after their appointment, automatically.

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In short: Yes, our reviews platform works with Dentrix Ascend (made by Henry Schein One). It's a Standard integration: dentrix Ascend API, authorized by your practice, and once a day it picks up the appointments completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Dentrix Ascend at a glance

Integration tier
Standard
Software type
Cloud dental practice management software
Made by
Henry Schein One
How it connects
Dentrix Ascend API, authorized by your practice
Sync
Once a day: visits completed the day before
Data used
First and last name, email, mobile number and visit date
Practice type
Dental
About Dentrix Ascend

What Dentrix Ascend is

Dentrix Ascend is Henry Schein One's cloud dental practice management software, run in a web browser with no office server to maintain.

  • 100% cloudruns in the browserdentrixascend.com
  • 80,000+Dentrix Ascend usersdentrixascend.com
  • SOC 2 · HIPAAsecurity standards the vendor citesdentrixascend.com
How the integration works

From a completed Dentrix Ascend visit to a review request.

  1. 01
    Authorize the connection

    Your practice approves the connection in Dentrix Ascend. We handle the rest of the setup.

  2. 02
    Daily sync

    Once a day it reads the appointments completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, Healthgrades or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from Dentrix Ascend

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Dentrix Ascend is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other dental integrations

Also works with

See all 75 dental integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

Dentrix Ascend integration questions

Does Dentrix Ascend integrate with Google reviews?
Dentrix Ascend doesn't post reviews itself, but our reviews platform connects to Dentrix Ascend and automatically asks each of your patients to review your practice on Google, Healthgrades, Facebook or another site you choose after their appointment.
Is the Dentrix Ascend integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Dentrix Ascend, and review requests never mention the reason for the appointment. Replies to reviews are written so they never confirm someone is a patient.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Do we need to install anything for Dentrix Ascend?
No. Dentrix Ascend runs in the cloud, so your practice only approves the connection.
How soon after an appointment do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.
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