Privacy Policy

Privacy Policy

Last updated: November 11, 2026.

This Privacy Policy explains how DoctorsInternet (“DoctorsInternet,” “we,” “us,” or “our”) collects, uses, and shares information when you visit doctorsinternet.com (the “Site”), fill out a form, or otherwise interact with us online. It applies to the Site only. Marketing and website services we provide to our clients are governed by separate written terms with clients.

If you have questions, call us at (800) 416-5235 or use our contact page.

Quick summary

• We collect the details you send us through forms (name, practice, email, phone, message) and basic usage data from cookies and similar tools.
• We use this information to respond to you, run and improve the Site, and market our services to healthcare practices.
• We do not sell personal information for money. If we use advertising cookies that may count as “selling” or “sharing” under state law, you can opt out, and we honor Global Privacy Control signals.
• This Site is for practices and businesses, not for patient care. Please do not send medical or health information through our forms.

Information we collect

Information you give us

When you request a free demo, contact us, or sign up for updates, we collect what you enter, such as:

• Name
• Practice or business name
• Email address
• Phone number
• Your message and any other details you choose to include

We may also keep records of calls, emails, and text messages you exchange with us.

Information collected automatically

When you use the Site, we and our service providers collect certain data through cookies, pixels, tags, and similar technologies, including:

• Device and browser details, such as browser type, operating system, and screen size
• IP address and general location (city or region) derived from it
• Pages viewed, links clicked, time on page, and the site or ad that referred you
• Form interactions and whether a form was submitted
• Cookie identifiers and advertising identifiers

Information from other sources

We may receive information from advertising and analytics partners (for example, which ad campaign led to a visit) and from publicly available business sources, such as a practice’s public website or business listing.

How we use information

• To respond to your requests, schedule demos, and answer questions
• To send information about our services that you asked for or that relates to your inquiry
• To operate, maintain, secure, and improve the Site
• To understand how visitors use the Site and measure the performance of our content and ads
• To show you relevant ads on other websites and platforms (remarketing), subject to your choices described below
• To detect and prevent spam, fraud, and misuse
• To comply with legal obligations and enforce our terms

Cookies, analytics, and advertising

Cookies are small files stored in your browser. We use these types:

• Essential cookies that make the Site work, such as remembering your cookie choices.
• Analytics cookies through Google Analytics 4, managed with Google Tag Manager, to understand Site traffic and usage. Learn how Google uses data at Google’s partner sites page.
• Advertising cookies and pixels that may include Google Ads and Meta (Facebook and Instagram) pixels, used to measure ad results and show our ads to people who have visited the Site.

Some pages embed third-party content, such as maps and videos. Those providers may set their own cookies or collect data when you view the embedded content, under their own privacy policies.

Your choices

• Cookie settings: Use the cookie banner or cookie settings link on the Site to accept or decline non-essential cookies.
• Global Privacy Control (GPC): If your browser sends a GPC signal, we treat it as a request to opt out of the sale or sharing of your personal information and of targeted advertising for that browser. Where required, the Site will show that your signal was honored.
• Browser controls: Most browsers let you block or delete cookies. Blocking some cookies may affect how the Site works.
• Google Analytics: You can install the Google Analytics opt-out browser add-on.
• Ad settings: You can adjust ad preferences in your Google and Meta account settings.

Apart from GPC, the Site does not currently respond to “Do Not Track” browser signals, because there is no common standard for them.

How we share information

We share personal information only as described here:

• Service providers: Companies that help us run the Site and our business, such as website hosting, analytics, form handling, email and text messaging, customer relationship tools, and IT security. They may use the information only to provide services to us.
• Advertising partners: Platforms such as Google and Meta may receive cookie and device data through pixels and tags on the Site, subject to your opt-out choices.
• Legal and safety: When we believe disclosure is required by law, subpoena, or court order, or is needed to protect the rights, property, or safety of DoctorsInternet, our clients, users, or others.
• Business transfers: If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
• With your consent: When you ask or allow us to share it.

No sale of personal information

We do not sell personal information for money. Some state laws treat the use of advertising cookies and pixels as a “sale” of personal information or as “sharing” for cross-context behavioral advertising. To the extent our use of these tools falls under those definitions, you can opt out at any time by:

• Declining advertising cookies in the cookie banner or cookie settings link
• Turning on Global Privacy Control in your browser
• Calling us at (800) 416-5235 or using our contact page

We do not knowingly sell or share the personal information of consumers under 16.

Your state privacy rights

Depending on where you live, you may have rights over your personal information. As of the date of this policy, about 20 U.S. states have comprehensive consumer privacy laws, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Delaware, Montana, Iowa, Nebraska, New Hampshire, New Jersey, Maryland, Minnesota, Tennessee, Indiana, Kentucky, and Rhode Island. These laws apply to businesses that meet certain thresholds, and the rights vary by state. Where a law applies to us, we will honor these rights:

• Access / know: Request the categories and specific pieces of personal information we have about you, where we got it, why we use it, and who we share it with.
• Delete: Ask us to delete personal information we collected from you, subject to legal exceptions.
• Correct: Ask us to fix inaccurate personal information.
• Portability: Get a copy of your information in a usable format.
• Opt out: Opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, and profiling that produces legal or similarly significant effects. We do not use personal information for that kind of profiling.
• Sensitive information: We do not intentionally collect sensitive personal information through the Site and do not use it to infer characteristics about you.
• Non-discrimination: We will not treat you differently for exercising your rights.

California residents

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”), requires us to describe our practices for the past 12 months:

• Categories collected: Identifiers (name, email, phone, IP address, cookie IDs); professional information (practice name and role); internet and network activity (browsing and interaction data); general geolocation; and the contents of messages you send us.
• Sources: You, your device, our service providers and advertising partners, and public business sources.
• Purposes: The business purposes listed under “How we use information.”
• Disclosed for a business purpose: All categories above, to service providers.
• Possibly “sold” or “shared”: Identifiers (cookie and device IDs, IP address) and internet activity, to advertising partners through cookies and pixels, unless you opt out.
• Retention: See “Data retention” below.

You may use an authorized agent to make a request on your behalf. We may ask the agent for proof of authorization and may ask you to verify your identity directly.

How to make a request

Call (800) 416-5235 or submit a request through our contact page and tell us which right you want to use. To protect your information, we will verify your identity by matching details you provide with what we have on file. We respond within the time required by law, generally 45 days, and will tell you if we need more time.

Appeals

If we deny your request and you live in a state that provides a right to appeal, you can appeal by contacting us the same way and writing “Privacy Appeal” in your message. We will respond in writing within the time your state’s law requires. If you disagree with our decision, you may contact your state attorney general.

Health information: please do not send it here

This Site is for healthcare practices and businesses that want to learn about our marketing services. It is not a patient portal and is not meant for medical information.

• Please do not submit protected health information (PHI) or any patient or personal medical details through our forms, chat, email, or text messages.
• If you are a patient looking for care, please contact your doctor or practice directly.
• If you are a practice, do not include patient names or health details when contacting us. Your practice should follow its own HIPAA policies.

If we receive health information through the Site by mistake, we may delete it.

Text messaging (SMS)

If you give us your mobile number and agree to receive text messages, we may text you about your inquiry, demo scheduling, and related updates from DoctorsInternet.

• Consent to receive texts is not required to request a demo or use our services.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving texts. Reply HELP for help, or call (800) 416-5235.
• Carriers are not liable for delayed or undelivered messages.
• We do not share or sell your mobile number or text messaging opt-in data with third parties or affiliates for their own marketing purposes. Text messaging consent is not shared with any third parties, except service providers that help us send messages.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, including responding to your inquiry, maintaining business records, resolving disputes, and meeting legal requirements. Inquiry and contact records are generally kept while there is an active business relationship or interest and for a reasonable period afterward. Analytics data is kept according to the retention settings of our analytics tools. When information is no longer needed, we delete it or de-identify it.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, such as encrypted connections (HTTPS) and access controls. No website or transmission over the internet is completely secure, so we cannot ensure the security of information you send us.

Children’s privacy

The Site is meant for adults and businesses. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We also do not knowingly sell or share the personal information of anyone under 16. If you believe a child has given us personal information, please contact us and we will delete it.

Third-party websites and content

The Site may link to or embed content from other websites, such as maps, videos, and social media. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. If we make material changes, we will provide additional notice as required by law, such as a notice on the Site.

Contact us

For questions about this policy or to exercise your privacy rights:

• Phone: (800) 416-5235
• Online: our contact page