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Free reviews audit

Do your reviews win the patient, or send them to the practice down the street?

We check your reviews on Google and the health sites patients use: rating, how many, how recent, how you reply and what patients mention, compared with the practices near you.

Step 1 of 2 · About 60 seconds
Free. No logins. Public information only.
  • Built for dental & medical practices
  • For doctors, by doctors
  • Google Premier Partner
Reviews AuditSample report
Rating84
Recency40
Reply rate35
Health sites58
Fix first
Only 3 Google reviews in the last 90 daysNearby practices earned 20 to 40 in the same period.
Improve
65% of reviews have no replyPatients and Google see an unanswered profile.

Example practice. Your report uses your own data.

What we check

8 checkpoints, scored and ranked

Every item is rated pass, improve or fix first, so you know what to do first.

RatingStar rating and countYour Google rating and review count next to the top practices near you.
RecencyRecent reviewsHow many reviews you earned in the last 90 days.
VelocityReview paceHow fast new reviews come in compared with competitors.
RepliesReply rate and speedHow many reviews get a reply, and how quickly.
PlatformsHealth sitesHealthgrades, Yelp, Facebook, Zocdoc, WebMD and Vitals.
ThemesWhat patients mentionTreatments, staff, wait times and billing: the words that show up most.
ProcessHow you askWhether review requests follow Google's rules and the FTC review rule.
PrivacyHIPAA-safe repliesReplies that never confirm someone is a patient or mention their care.
How it works

From your practice name to a clear plan

  1. Tell us your practicepractice name and city or zip. That's all we need to start.
  2. We run the checksPublic data only: no logins, no patient information.
  3. Get your score and fixesYour report arrives by email within one business day. Walk through it with us in a free 30-minute demo if you want.
More free audits

Check the rest of your online presence

Website AuditSpeed, mobile, booking pathSEO AuditIndexing, pages, schema, linksAI Visibility AuditChatGPT, AI Overviews, GeminiGoogle Business Profile AuditGMB categories, photos, postsBusiness Listings AuditName, address, phone on 50+ sitesAccessibility AuditWCAG 2.1 AA, ADA, Section 504Compliance AuditPrivacy, tracking, notices, consent

All free audits →

FAQ

About the Reviews Audit

Can we ask only happy patients for reviews?

No. Google's review policy prohibits selectively asking only satisfied customers for reviews (often called review gating). The FTC's rule on consumer reviews and testimonials, in effect since October 21, 2024, also bans fake reviews and incentives that depend on a review being positive. Ask every patient the same way.

Can we reply to reviews without breaking HIPAA?

Yes, if replies stay general. Don't confirm that the reviewer is a patient or mention their visit or treatment. HHS has reached settlements with dental practices that disclosed patient information in review replies.

What does the free Reviews Audit check?

It checks 8 items: star rating and count, recent reviews, review pace, reply rate and speed, health sites, what patients mention, how you ask, hipaa-safe replies. Each one is rated pass, improve or fix first, so you know what to do first.

Is it really free?

Yes. There is no cost and no obligation. We email your report, and you can walk through it with us in a free 30-minute demo if you want.

Do you need logins or patient information?

No. The audit uses public information only. Please never enter patient health information.

Call (800) 416-5235Request a demo