Listings management for practices

Correct details everywhere patients look.

We keep your name, address, phone, hours and services correct on Google, Apple Maps, Healthgrades and 50+ sites, remove duplicates and catch unwanted edits.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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Published to50+ sitesDuplicatesFound & suppressedEditsReviewed first
In short: Listings management keeps your practice's name, address, phone, hours and services identical on Google, Apple Maps, Bing, Facebook and dozens of directories, maps and apps. We publish one verified record, suppress duplicates and review every suggested edit, so patients, search engines and AI assistants all see the same correct details.
Why accuracy matters

Patients act on whatever listing they find first, right or wrong.

Your practice details live on dozens of sites you never set up. Directories copy data from each other, so old addresses, former doctors and outdated hours keep coming back. Before they call, patients check:

  • Open when they need youRegular hours, holiday closures and Saturday availability.
  • A number that reaches your front deskNot an old line, a former practice or a call center.
  • New patients and insuranceThe two details that decide whether they call you or the next practice.
  • The right address and doctorEspecially after a move, a second location or a provider change.
Listings overview dashboard on a tablet showing listing accuracy, profile views and actions for a medical practice
How Google judges your listings

Consistent details support all three of Google's local signals.

Google says local results are based on relevance, distance and prominence. Search engines cross-check your details across the web, so every mismatch weakens the signal.

Relevance

Say what you treat

How well a profile matches the search

  • Categories & services published to every site
  • Specialties and healthcare details where supported
  • Descriptions that name your treatments
Distance

Pin the right place

How far the practice is from the searcher

  • Exact address & pin on Google, Apple & Bing
  • Old and pre-move addresses suppressed
  • Each location listed on its own
Prominence

Be mentioned the same way

How well-known the practice is

  • Consistent mentions on trusted directories
  • Same details on Google, Bing & Apple Maps
  • Complete profiles with photos on every site
What's included

One verified record, kept right on every site.

Publish everywhere

Google, Apple Maps, Bing, Facebook, Yelp, health directories and more: 50+ sites.

One update, every site

New hours, a new number or a holiday closure pushed once.

Duplicate suppression

Old addresses and duplicate profiles found and suppressed.

Edit protection

Google-suggested and public edits reviewed before they change your info.

AI recommendations

Missing services, holiday hours, photos and keywords flagged for your OK.

Multi-location ready

Every location managed and reported on its own.

Listing accuracy report checking name, address, phone and website on Google, Healthgrades, WebMD, Yelp, Vitals and Bing
How it works

Audit, fix and publish, then monitored for you.

  1. 01
    Scan & audit

    We find every listing (correct, wrong, duplicate or missing) and score how complete your profiles are.

  2. 02
    Correct, publish & suppress

    One verified record is pushed to every connected site and duplicates are suppressed in the first 30 days.

  3. 03
    Monitor & report

    Suggested edits reviewed, holiday hours updated, and profile views, calls, website visits and direction clicks in your Marketing Dashboard.

Updating practice hours once and pushing the change to every connected directory
AI search

The details AI assistants repeat about you.

ChatGPT, Gemini, Perplexity and Google's AI answers check your website against listings and directories. In healthcare, listings are the largest source AI cites: 52.6% of citations in a study of 6.8 million (Yext, 2025). When every listing agrees, AI gives patients your right hours, phone and insurance.

Is there a dentist near Park Slope open Saturday that takes Delta Dental?

Your Practice is open Saturdays 9 AM–2 PM, is accepting new patients and lists Delta Dental among the plans it accepts. You can call (555) 010-2040 or get directions to 120 Main St…

Business ProfileDirectoriesPractice website
Where your practice appears

Published across the maps, apps and directories patients use.

Your details go to the maps patients navigate with, the health directories they compare doctors on, and the directories and apps search engines and AI cross-check.

Maps & search

  • Google
  • Apple Maps
  • Bing
  • Facebook
  • Google Assistant
  • HERE

Health directories & reviews

  • Healthgrades
  • Vitals
  • WebMD
  • Zocdoc
  • US News Health
  • Yelp

Directories, GPS & apps

  • Yellow Pages
  • MapQuest
  • Foursquare
  • Navmii
  • Nextdoor
  • Uber
  • BBB
  • Superpages
  • Manta
  • Citysearch
  • Hotfrog
  • 50+ sites in all
Publish status screen showing a practice listing synced across directories, maps and apps
Listings vs. Maps Optimization

What's the difference?

Listings Management

Where we workGoogle, Apple, Bing, Healthgrades & 50+ sites
GoalThe same correct details everywhere
What we doPublish, sync, suppress duplicates, review edits

Maps Optimization

Where we workYour Google Business Profile
GoalTop 3 in the Google map pack
What we doMonthly posts, photos, categories, review replies

Listings make search engines and AI trust your details; Maps optimization turns that trust into calls. Maps Optimization →

FAQ

Common listings management questions

What is listings management for a medical practice?

It’s the ongoing work of keeping your practice’s name, address, phone, hours and services correct and identical on Google, Apple Maps, Bing, Facebook and the directories patients and AI assistants rely on. We publish one verified record, remove duplicates and review every suggested change.

How many directories will my practice be listed on?

Your practice is published to 50+ sites: Google, Apple Maps, Bing and Facebook; health directories such as Healthgrades, Vitals, WebMD and Zocdoc; Yelp; and directories, GPS and apps like Yellow Pages, MapQuest, Foursquare and Nextdoor. The exact list depends on your specialty and location.

Why is my old address or phone number still showing online?

Directories copy data from each other and from large data providers, so an old address or a former number keeps getting republished even after you fix it in one place. We correct the record, push the update everywhere and suppress the outdated versions so they stop coming back.

How do you remove duplicate listings?

We find duplicates during the audit (old addresses, former doctors, a second profile someone created) and suppress or merge them on each site. Most are cleared in the first weeks, and we keep watching so they don’t reappear.

Do listings help my Google Maps ranking?

Google ranks local results on relevance, distance and prominence. Consistent details on Google, Bing and Apple Maps are still counted among local ranking factors by industry experts (Whitespark Local Search Ranking Factors 2026), while mismatched details make your information harder to trust. Listings work best alongside a strong Google Business Profile and reviews, which is why most practices pair them with Maps Optimization.

What happens when we change hours, move or add a doctor?

Tell us once. We update the master record and push it to every connected site, including holiday hours and temporary closures. Moves get extra care: the old address is suppressed so patients aren’t sent to the wrong place.

Can someone else change my Google listing?

Yes. Google accepts suggested edits from the public and can update details on its own. We review suggested edits and change alerts, accept what’s right and reject what isn’t, so your hours, phone and address stay correct.

Do listings affect what ChatGPT and AI search say about my practice?

Yes. AI assistants cross-check your website against listings and directories. In healthcare, listings and directories are the largest source AI tools cite: 52.6% of citations in a 2025 Yext study of 6.8 million AI citations. Consistent listings help AI give patients your right hours, phone and insurance.

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