athenahealth review integration
PremiumMedical & EHRDaily syncHIPAA-safe
Send review requests automatically after every completed athenahealth visit. No exports, no extra work for the front desk.
- 3,200+ practices
- Google Premier Partner
- For doctors, by doctors
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athenahealth at a glance
- Integration tier
- Premium
- Software type
- Cloud EHR and practice management software (athenaOne)
- Made by
- athenahealth
- How it connects
- Cloud connection after your practice signs athenahealth's consent form and shares its Practice ID and Department ID or NPI
- Sync
- Once a day: appointments completed the day before
- Data used
- First and last name, email, mobile number and visit date
- Practice type
- Medical & EHR
What athenahealth is
athenahealth's athenaOne is cloud EHR, practice management and patient engagement software for medical practices. The company has worked with practices since 1997.
- 1997serving practices sinceathenahealth.com
- 170,000+providers on the athenahealth networkathenahealth.com
- CloudathenaOne runs in the browserathenahealth.com
From a completed athenahealth visit to a review request.
- 01Approve the connection
Your practice signs athenahealth's consent form and shares its Practice ID plus Department ID or NPI. We do the rest.
- 02Daily sync
Once a day it reads the appointments completed the day before: name, email and mobile number only.
- 03Requests go out
Each patient gets a short text or email with a one-tap link to Google, Healthgrades or Vitals.
Only contact details. Never clinical data.
✓ Synced from athenahealth
- First and last name
- Email and mobile number
- Completed-visit date
✕ Never synced
- Diagnoses, treatment, charting or notes
- Insurance and payment details
- The reason for the visit
What the labels mean
athenahealth is a Premium integration. Every integration includes the full Reviews platform.
- StandardStandardConnects through the standard setup for this software.
- PremiumPremiumAPI-based connection with additional setup steps.
- EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
- PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Also works with
Reviews for your specialty
Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.
Where dental patients leave reviews
- Yelp
- Healthgrades
- Zocdoc
Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023
Works with your dental software
See all 75 dental integrations →Where medical patients leave reviews
- Healthgrades
- WebMD
- Vitals
- Zocdoc
52% of patients check WebMD and 27% check Healthgrades before choosing a provider.RepuGen Patient Review Survey, 2025
Works with your EHR or practice management software
See all 112 medical integrations →Where eye care patients leave reviews
- Healthgrades
- Zocdoc
- Yelp
Google is where 71% of people read reviews before choosing a local business.BrightLocal, 2026
Works with your eye care software
See all 6 eye care integrations →Where pet owners leave reviews
- Yelp
- Nextdoor
73% of pet owners in the UK and Australia check reviews most or every time before choosing a vet.Vetstoria pet owner research, Jan 2026
Works with your veterinary software
See all 31 veterinary integrations →Where chiropractic and PT patients leave reviews
- Healthgrades
- Yelp
- Zocdoc
90% of physical therapy patients were referred by a physician, and only 41% of people know they can see a PT directly.APTA Consumer Perceptions, Sep 2025
Works with your chiro or PT software
See all 18 chiro and PT integrations →Where therapy clients leave reviews
- Zocdoc
- Yelp
- Psychology Today (directory, no reviews)
Therapist ethics codes limit asking current clients for testimonials, so review requests are opt-in or turned off.APA 5.05 · ACA C.3.b · NASW 4.07b
Works with your practice software
See all 9 behavioral health integrations →Where hearing patients leave reviews
- Healthy Hearing
- Healthgrades
- Yelp
45% of people now use AI tools for local recommendations, and those answers draw on reviews.BrightLocal, 2026
Works with your audiology software
See all 5 audiology integrations →Where aesthetics patients leave reviews
- RealSelf
- Yelp
RealSelf ratings are moderated and doctors cannot pay to remove reviews, so a steady flow of new ones matters.RealSelf