Reviews platform · Monitoring & Alerts

Know about every new review, right away.

We watch Google, Healthgrades, Facebook, Yelp and other review sites, and alert the right person the moment a new review appears, especially a negative one.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Review monitoring tracks new reviews across Google, Healthgrades, Facebook, Yelp and other health sites in one place. Alerts go to the right person by email or text, and low ratings are flagged first so your team can respond before the review shapes other patients' choices.
Why it matters

Know about every review the day it lands

Patients read reviews on many sites, not just Google. Monitoring them in one place means nothing slips through.

  • Same-day alertsLow ratings reach the right person right away.
  • Every major siteGoogle, Healthgrades, Vitals, WebMD, Zocdoc, Yelp, Facebook, RealSelf and more.
  • ThemesSee what patients mention most: wait time, billing, staff, results.
  • By locationCompare offices and providers side by side.
What you get

One feed for every review site.

All review sites

Google, Healthgrades, Facebook, Yelp, Vitals, Zocdoc and more.

Instant alerts

Email or text when a new review appears.

Low ratings first

Negative reviews flagged to the right person.

By location and doctor

See which office or provider each review mentions.

Trends

Rating and volume over time, by site.

Shared with your team

Everyone sees the same feed.

Phones showing new-review alerts and a five-star review notification
How it works

Set it once, stay informed.

  1. 01
    Sites connected

    We connect your profiles on each review site.

  2. 02
    Alerts set

    Choose who hears about which reviews, and how.

  3. 03
    Act fast

    Reply, follow up or celebrate from one place.

Doctor checking a new review alert on a smartphone
By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

Monitoring & Alerts questions

Which review sites are monitored?

Google, Facebook and Yelp, plus health sites such as Healthgrades, Vitals, Zocdoc, RateMDs and RealSelf, and many more.

How fast are we alerted to a new review?

Alerts go out by email or text as new reviews are found, so your team can respond quickly, especially to low ratings.

Can different people get different alerts?

Yes. For example, the office manager gets every low rating, and each doctor gets reviews that mention them.

Why does monitoring matter?

In a 2026 rater8 survey, 55% of patients said they had canceled or avoided an appointment because of something they read online. Catching negative reviews early lets you respond before more patients see them.

Does monitoring include our competitors?

Reports can compare your rating and review volume with nearby practices.

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