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Reviews platform · Aesthetics integration

Symplast review integration

StandardAestheticsDaily syncHIPAA-safe

Connect Symplast once and ask every patient for a review after their treatment, automatically.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with Symplast. It's a Standard integration: secure connection set up with your team (connector app or cloud link, depending on how you run Symplast), and once a day it picks up the treatments completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Symplast at a glance

Integration tier
Standard
Software type
Plastic surgery and aesthetics practice software
How it connects
Secure connection set up with your team (connector app or cloud link, depending on how you run Symplast)
Sync
Once a day: treatments completed the day before
Data used
First and last name, email, mobile number and visit date
Practice type
Aesthetics
How the integration works

From a completed Symplast visit to a review request.

  1. 01
    Connect Symplast

    We set up the connection with your team, using a connector app or a cloud link depending on how you run Symplast.

  2. 02
    Daily sync

    Once a day it reads the treatments completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, RealSelf or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from Symplast

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Symplast is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other aesthetics integrations

Also works with

See all 5 aesthetics integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where aesthetics patients leave reviews

  • Google
  • RealSelf
  • Yelp
  • Instagram
  • Facebook

RealSelf ratings are moderated and doctors cannot pay to remove reviews, so a steady flow of new ones matters.RealSelf

Works with your aesthetics software

See all 5 aesthetics integrations →
Get my free aesthetics review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditAdditional Healthcare marketing →
FAQ

Symplast integration questions

Does Symplast integrate with Google reviews?
Symplast doesn't post reviews itself, but our reviews platform connects to Symplast and automatically asks each of your patients to review your practice on Google, RealSelf, Facebook or another site you choose after their treatment.
Is the Symplast integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Symplast, and review requests never mention the reason for the treatment. Replies to reviews are written so they never confirm someone is a patient.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Do we need to install anything for Symplast?
It depends on how you run Symplast. Installed versions use a small connector app; cloud versions only need your approval. We set it up with you.
How soon after a treatment do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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