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Reviews platform · Medical & EHR integration

Epic review integration

PlatinumMedical & EHRDaily syncHIPAA-safe

Connect Epic once and ask every patient for a review after their visit, automatically.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with Epic (made by Epic Systems). It's a Platinum integration: health-system interface set up with your IT team, and completed-visit events trigger the requests, which go out daily. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Epic at a glance

Integration tier
Platinum
Software type
Electronic health record software
Made by
Epic Systems
How it connects
Health-system interface set up with your IT team
Sync
Daily, from completed-visit events
Data used
First and last name, email, mobile number and visit date
Practice type
Medical & EHR
About Epic

What Epic is

Epic is electronic health record software used by health systems, hospitals and large medical groups. The company was founded in 1979 and is employee-owned.

  • 1979foundedepic.com
  • 325M+patients with a current record in Epicepic.com
  • Employee-ownedprivately heldepic.com
How the integration works

From a completed Epic visit to a review request.

  1. 01
    Plan it with your IT team

    We agree with your IT team on the Epic interface and which completed-visit events trigger a request.

  2. 02
    Visit events sync

    Completed visits flow to the platform with contact details only: name, email and mobile number.

  3. 03
    Requests go out

    Each patient gets a short text or email with a one-tap link to Google, Healthgrades or Vitals.

What syncs

Only contact details. Never clinical data.

✓ Synced from Epic

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Epic is a Platinum integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other medical & ehr integrations

Also works with

See all 112 medical & ehr integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where medical patients leave reviews

  • Google
  • Healthgrades
  • WebMD
  • Vitals
  • Zocdoc

52% of patients check WebMD and 27% check Healthgrades before choosing a provider.RepuGen Patient Review Survey, 2025

Works with your EHR or practice management software

See all 112 medical integrations →
Get my free medical review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditMedical marketing →
FAQ

Epic integration questions

Does Epic integrate with Google reviews?
Epic doesn't post reviews itself, but our reviews platform connects to Epic and automatically asks each of your patients to review your practice on Google, Healthgrades, Vitals or another site you choose after their visit.
Is the Epic integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Epic, and review requests never mention the reason for the visit. Replies to reviews are written so they never confirm someone is a patient.
What does "Platinum integration" mean?
Advanced EHR and health-system connection, set up with your IT team. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Do we need to install anything for Epic?
Nothing on staff computers. Your IT team and ours set up the interface together.
How soon after a visit do patients get the request?
Requests go out after completed-visit events sync, usually within a day. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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