Reviews platform · Review Requests

Ask every patient for a review, automatically.

A short text or email goes out after each completed visit, straight from your practice software, so happy patients leave reviews while the visit is fresh.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Review requests are short texts or emails sent automatically after a completed visit. Patients tap one link to review you on Google, Healthgrades or Facebook. Every patient gets the same request, which keeps you within Google's and the FTC's rules.
Why it matters

Steady, recent reviews win the click

Patients compare ratings, review counts and how recent the reviews are. A request sent right after every visit keeps all three moving in the right direction.

  • Sent at the right momentTexts and emails go out shortly after the visit, while the experience is fresh.
  • One tap to postPatients land on the right review site for your practice and provider, ready to write.
  • By provider and locationRequests and reviews are tracked for each doctor and office.
  • Never gatedEvery patient gets the same request, as Google and the FTC require.
Done the right way

Every patient asked, nobody filtered.

Allowed

What we do

  • Ask every patient the same way
  • Remind once, then stop
  • Link straight to the review site
Not allowed

What we never do

  • Ask only happy patients (review gating)
  • Offer gifts or discounts for good reviews
  • Mention the reason for the visit
What you get

Requests that patients actually answer.

Sent from your software

Completed visits trigger requests automatically; no exports or front-desk work.

Text and email

Short, branded messages sent when patients are most likely to respond.

One-tap review link

Straight to your Google, Healthgrades or Facebook review page.

The right site, in turn

Requests rotate across the sites where you need reviews most.

One gentle reminder

A single follow-up if a patient hasn't responded.

Opt-outs honored

Patients who opt out are never asked again.

Two phones showing a review request text message and the practice review page with a 5.0 rating
How it works

Three steps, then it runs every day.

  1. 01
    Visit completed

    Your practice software marks the appointment done.

  2. 02
    Request sent

    A text or email goes out, usually within hours.

  3. 03
    Review posted

    New reviews appear in your dashboard and alerts.

Smiling patient talking with a team member at the front desk
By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

Review Requests questions

When is the best time to ask a patient for a review?

Soon after the visit. In a 2025 rater8 survey, 47% of patients said they are most likely to leave a review within 24 hours of an appointment, and 74% said they would leave one if their provider asked.

Is it allowed to text patients for reviews?

Yes, when patients have given you their mobile number for communication and can opt out at any time. Requests never mention the reason for the visit, and opt-outs are honored automatically.

Can we only ask patients who had a good visit?

No. Google prohibits selectively asking for positive reviews, often called review gating. Every patient gets the same request, and unhappy patients can still reach your office directly.

Which review sites do requests go to?

Mostly Google, where patients look first, plus Healthgrades, Facebook or other sites you choose. Requests can rotate so each site keeps getting fresh reviews.

Does it work with our practice software?

Yes. Requests trigger from most dental, medical, eye care, veterinary and therapy systems. See the Integrations page for the full list.

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