Reviews platform · Eye care integration

OfficeMate review integration

StandardEye careDaily syncHIPAA-safe

Turn every completed OfficeMate exam into a review request, sent automatically by text or email.

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In short: Yes, our reviews platform works with OfficeMate (made by Eyefinity (VSP Vision)). It's a Standard integration: connector app on the computer that reaches your OfficeMate server, and once a day it picks up the exams completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

OfficeMate at a glance

Integration tier
Standard
Software type
Optometry practice management software
Made by
Eyefinity (VSP Vision)
How it connects
Connector app on the computer that reaches your OfficeMate server
Sync
Once a day: exams completed the day before
Data used
First and last name, email, mobile number and visit date
Supported versions
V10.0, V11.2, V11.9, V12.x, V12.0.3, V14.0, V15.0
Practice type
Eye care
About OfficeMate

What OfficeMate is

OfficeMate is Eyefinity's server-based optometry practice management software, first released in 1985.

  • 1985first releasedeyefinity.com
  • V10–V15versions supported by the integrationintegration requirements
  • Server-basedinstalled in your officeeyefinity.com
How the integration works

From a completed OfficeMate visit to a review request.

  1. 01
    Install the connector

    A small, secure app on a computer that can reach your OfficeMate server. We set it up with your team.

  2. 02
    Daily sync

    Once a day it reads the exams completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, Healthgrades or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from OfficeMate

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

OfficeMate is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other eye care integrations

Also works with

See all 6 eye care integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where eye care patients leave reviews

  • Google
  • Healthgrades
  • Zocdoc
  • Yelp
  • Facebook

Google is where 71% of people read reviews before choosing a local business.BrightLocal, 2026

Get my free eye care review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditOptometry marketing →
FAQ

OfficeMate integration questions

Does OfficeMate integrate with Google reviews?
OfficeMate doesn't post reviews itself, but our reviews platform connects to OfficeMate and automatically asks each of your patients to review your practice on Google, Healthgrades, Facebook or another site you choose after their exam.
Is the OfficeMate integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave OfficeMate, and review requests never mention the reason for the exam. Replies to reviews are written so they never confirm someone is a patient.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Which OfficeMate versions are supported?
Supported versions: V10.0, V11.2, V11.9, V12.x, V12.0.3, V14.0, V15.0. If your practice runs a different version, we confirm compatibility before setup.
How soon after an exam do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.
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