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Reviews platform · Behavioral health integration

Qualifacts review integration

StandardBehavioral healthDaily syncHIPAA-safe

Connect Qualifacts once and ask every client for a review after their session, automatically.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with Qualifacts. It's a Standard integration: secure connection set up with your team (connector app or cloud link, depending on how you run Qualifacts), and once a day it picks up the sessions completed the day before. Each of your clients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Qualifacts at a glance

Integration tier
Standard
Software type
Behavioral health EHR software
How it connects
Secure connection set up with your team (connector app or cloud link, depending on how you run Qualifacts)
Sync
Once a day: sessions completed the day before
Data used
First and last name, email, mobile number and visit date
Practice type
Behavioral health
How the integration works

From a completed Qualifacts visit to a review request.

  1. 01
    Connect Qualifacts

    We set up the connection with your team, using a connector app or a cloud link depending on how you run Qualifacts.

  2. 02
    Daily sync

    Once a day it reads the sessions completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your clients gets a short text or email with a one-tap link to Google or Healthgrades.

What syncs

Only contact details. Never clinical data.

✓ Synced from Qualifacts

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Qualifacts is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other behavioral health integrations

Also works with

See all 9 behavioral health integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where therapy clients leave reviews

  • Google
  • Zocdoc
  • Yelp
  • Psychology Today (directory, no reviews)

Therapist ethics codes limit asking current clients for testimonials, so review requests are opt-in or turned off.APA 5.05 · ACA C.3.b · NASW 4.07b

Works with your practice software

See all 9 behavioral health integrations →
Get my free behavioral health review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditAdditional Healthcare marketing →
FAQ

Qualifacts integration questions

Does Qualifacts integrate with Google reviews?
Qualifacts doesn't post reviews itself, but our reviews platform connects to Qualifacts and automatically asks each of your clients to review your practice on Google, Healthgrades or another site you choose after their session.
Is the Qualifacts integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Qualifacts, and review requests never mention the reason for the session. Replies to reviews are written so they never confirm someone is a client.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Do we need to install anything for Qualifacts?
It depends on how you run Qualifacts. Installed versions use a small connector app; cloud versions only need your approval. We set it up with you.
How soon after a session do clients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain clients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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