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Reviews platform · Audiology integration

CounselEAR review integration

StandardAudiologyDaily syncHIPAA-safe

Turn every completed CounselEAR appointment into a review request, sent automatically by text or email.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with CounselEAR. It's a Standard integration: secure cloud connection, authorized by your practice in CounselEAR, and once a day it picks up the appointments completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

CounselEAR at a glance

Integration tier
Standard
Software type
Audiology practice management software
How it connects
Secure cloud connection, authorized by your practice in CounselEAR
Sync
Once a day: appointments completed the day before
Data used
First and last name, email, mobile number and visit date
Supported versions
Web
Practice type
Audiology
How the integration works

From a completed CounselEAR visit to a review request.

  1. 01
    Authorize the connection

    Your practice approves the connection in CounselEAR. We handle the rest of the setup.

  2. 02
    Daily sync

    Once a day it reads the appointments completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, Healthgrades or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from CounselEAR

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

CounselEAR is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other audiology integrations

Also works with

See all 5 audiology integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where hearing patients leave reviews

  • Google
  • Healthy Hearing
  • Healthgrades
  • Yelp
  • Facebook

45% of people now use AI tools for local recommendations, and those answers draw on reviews.BrightLocal, 2026

Works with your audiology software

See all 5 audiology integrations →
Get my free audiology review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditAdditional Healthcare marketing →
FAQ

CounselEAR integration questions

Does CounselEAR integrate with Google reviews?
CounselEAR doesn't post reviews itself, but our reviews platform connects to CounselEAR and automatically asks each of your patients to review your practice on Google, Healthgrades, Facebook or another site you choose after their appointment.
Is the CounselEAR integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave CounselEAR, and review requests never mention the reason for the appointment. Replies to reviews are written so they never confirm someone is a patient.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Which CounselEAR versions are supported?
Supported versions: Web. If your practice runs a different version, we confirm compatibility before setup.
How soon after an appointment do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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