Reviews platform · Review Coach

Help your team ask every patient, naturally.

Simple scripts, QR-code stands, postcards and ongoing coaching so asking for a review becomes part of every checkout, plus guidance for handling unhappy patients.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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Built around your practice. No obligation.
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In short: Review coaching gives your team the words and tools to ask for reviews in person: short scripts for the front desk and clinicians, QR-code stands and postcards for checkout, and regular tips on what's working. It pairs with automatic text requests so no patient is missed.
Why it matters

Your front desk is your best review tool

Patients are most likely to leave a review when someone they just met asks in person. Coaching and simple materials make that easy every day.

  • Simple scriptsShort, natural ways for staff to ask at checkout.
  • QR codes and cardsDesk cards and signs that open the review page in one scan.
  • Team resultsSee which locations and staff bring in the most reviews.
  • Rule-safeNo incentives and no gating, in line with Google and FTC rules.
What you get

Everything your team needs to ask.

Front-desk scripts

A few natural words that make asking easy.

QR-code stands

Patients scan at checkout and review in seconds.

Postcards and cards

Branded review cards for the front desk.

Team training

Short sessions on when and how to ask.

Negative feedback tips

How to calm an unhappy patient before they post.

Progress tracking

See which team members and offices ask most.

Front desk stand with a QR code inviting patients to leave a review
How it works

Simple habits, more reviews.

  1. 01
    Train

    A short session with your team, with scripts that fit your practice.

  2. 02
    Equip

    QR stands, postcards and signage for the front desk.

  3. 03
    Coach

    Regular tips based on your results.

Front desk team member talking with a patient at checkout
By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

Review Coach questions

How should our front desk ask for a review?

Keep it short and genuine, for example: “We’re glad you had a good visit. Would you share it in a quick review? We’ll text you the link.” Then the automatic request follows.

Do patients actually leave reviews when asked?

Many do. In a 2025 rater8 survey, 74% of patients said they would be more inclined to leave a review if their provider asked.

Can we offer a discount or gift for a review?

No. The FTC’s 2024 rule bans rewards tied to a positive review, and Google’s policies prohibit incentives for reviews. Asking sincerely works best.

What should we do when a patient is unhappy?

Listen, apologize for their experience and offer to fix it in the office. Never pressure anyone to remove or change a review.

What in-office materials do you provide?

QR-code stands, review postcards and signage designed for your practice.

Call (800) 416-5235Request a demo