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Reviews platform · Dental integration

Dentrix review integration

StandardDentalDaily syncHIPAA-safe

Turn every completed Dentrix appointment into a review request, sent automatically by text or email.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with Dentrix (made by Henry Schein One). It's a Standard integration: connector app on the Windows computer that reaches your Dentrix server, and once a day it picks up the appointments completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Dentrix at a glance

Integration tier
Standard
Software type
Dental practice management software
Made by
Henry Schein One
How it connects
Connector app on the Windows computer that reaches your Dentrix server
Sync
Once a day: appointments completed the day before
Data used
First and last name, email, mobile number and visit date
Supported versions
V10.5 through V17.9, V22.5, V22.6, V23.1–V23.5
Practice type
Dental
About Dentrix

What Dentrix is

Dentrix is Henry Schein One's dental practice management software. It's installed on the practice's own server and used by single offices and multi-location groups. Dentrix was founded in 1985 and acquired by Henry Schein in 1997.

  • 35,000+practices use Dentrixdentrix.com
  • 1985founded; the first dental practice software on Windowsdentrix.com
  • On-premiseruns on your office server (Dentrix Ascend is the cloud version)Henry Schein One
How the integration works

From a completed Dentrix visit to a review request.

  1. 01
    Install the connector

    A small, secure app on a computer that can reach your Dentrix server. We set it up with your team.

  2. 02
    Daily sync

    Once a day it reads the appointments completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, Healthgrades or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from Dentrix

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Dentrix is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other dental integrations

Also works with

See all 75 dental integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Works with your dental software

See all 75 dental integrations →
Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

Dentrix integration questions

Does Dentrix integrate with Google reviews?
Dentrix doesn't post reviews itself, but our reviews platform connects to Dentrix and automatically asks each of your patients to review your practice on Google, Healthgrades, Facebook or another site you choose after their appointment.
Is the Dentrix integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Dentrix, and review requests never mention the reason for the appointment. Replies to reviews are written so they never confirm someone is a patient.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Which Dentrix versions are supported?
Supported versions: V10.5 through V17.9, V22.5, V22.6, V23.1–V23.5. If your practice runs a different version, we confirm compatibility before setup.
How soon after an appointment do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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