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Reviews platform · Medical & EHR integration

NextGen review integration

PremiumMedical & EHRDaily syncHIPAA-safe

Send review requests automatically after every completed NextGen visit. No exports, no extra work for the front desk.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with NextGen (made by NextGen Healthcare). It's a Premium integration: nextGen API Suite Manager (NextGen Enterprise 5.9.0 and above), and once a day it picks up the visits completed the day before. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

NextGen at a glance

Integration tier
Premium
Software type
EHR and practice management software
Made by
NextGen Healthcare
How it connects
NextGen API Suite Manager (NextGen Enterprise 5.9.0 and above)
Sync
Once a day: appointments completed the day before
Data used
First and last name, email, mobile number and visit date
Supported versions
NextGen Enterprise 5.9.0 and above
Practice type
Medical & EHR
About NextGen

What NextGen is

NextGen Enterprise is NextGen Healthcare's EHR and practice management software for medical groups with 10 or more providers. NextGen Healthcare has been owned by Thoma Bravo since 2023.

  • 10,000+medical groups use NextGen Healthcarenextgen.com
  • 5.9.0+NextGen Enterprise version neededintegration requirements
  • 10+ providerswho NextGen Enterprise is built fornextgen.com
How the integration works

From a completed NextGen visit to a review request.

  1. 01
    Install the connector

    A small, secure app on a computer that can reach your NextGen server. We set it up with your team.

  2. 02
    Daily sync

    Once a day it reads the visits completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your patients gets a short text or email with a one-tap link to Google, Healthgrades or Vitals.

What syncs

Only contact details. Never clinical data.

✓ Synced from NextGen

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

NextGen is a Premium integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other medical & ehr integrations

Also works with

See all 112 medical & ehr integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where medical patients leave reviews

  • Google
  • Healthgrades
  • WebMD
  • Vitals
  • Zocdoc

52% of patients check WebMD and 27% check Healthgrades before choosing a provider.RepuGen Patient Review Survey, 2025

Works with your EHR or practice management software

See all 112 medical integrations →
Get my free medical review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditMedical marketing →
FAQ

NextGen integration questions

Does NextGen integrate with Google reviews?
NextGen doesn't post reviews itself, but our reviews platform connects to NextGen and automatically asks each of your patients to review your practice on Google, Healthgrades, Vitals or another site you choose after their visit.
Is the NextGen integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave NextGen, and review requests never mention the reason for the visit. Replies to reviews are written so they never confirm someone is a patient.
What does "Premium integration" mean?
API-based connection with additional setup steps. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Which NextGen versions are supported?
Supported versions: NextGen Enterprise 5.9.0 and above. If your practice runs a different version, we confirm compatibility before setup.
How soon after a visit do patients get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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