Reviews platform · Veterinary integration

Triple Crown review integration

StandardVeterinaryDaily syncHIPAA-safe

Turn every completed Triple Crown appointment into a review request, sent automatically by text or email.

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In short: Yes, our reviews platform works with Triple Crown. It's a Standard integration: secure connection set up with your team (connector app or cloud link, depending on how you run Triple Crown), and once a day it picks up the appointments completed the day before. Each of your pet owners then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

Triple Crown at a glance

Integration tier
Standard
Software type
Veterinary practice management software
How it connects
Secure connection set up with your team (connector app or cloud link, depending on how you run Triple Crown)
Sync
Once a day: appointments completed the day before
Data used
First and last name, email, mobile number and visit date
Supported versions
All versions
Practice type
Veterinary
How the integration works

From a completed Triple Crown visit to a review request.

  1. 01
    Connect Triple Crown

    We set up the connection with your team, using a connector app or a cloud link depending on how you run Triple Crown.

  2. 02
    Daily sync

    Once a day it reads the appointments completed the day before: name, email and mobile number only.

  3. 03
    Requests go out

    Each of your pet owners gets a short text or email with a one-tap link to Google, Facebook or Yelp.

What syncs

Only contact details. Never clinical data.

✓ Synced from Triple Crown

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

Triple Crown is a Standard integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other veterinary integrations

Also works with

See all 31 veterinary integrations →

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Where pet owners leave reviews

  • Google
  • Facebook
  • Yelp
  • Nextdoor

73% of pet owners in the UK and Australia check reviews most or every time before choosing a vet.Vetstoria pet owner research, Jan 2026

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FAQ

Triple Crown integration questions

Does Triple Crown integrate with Google reviews?
Triple Crown doesn't post reviews itself, but our reviews platform connects to Triple Crown and automatically asks each of your pet owners to review your practice on Google, Facebook, Yelp or another site you choose after their appointment.
Is the Triple Crown integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave Triple Crown, and review requests never mention the reason for the appointment. Replies to reviews are written so they never confirm someone is a pet owner.
What does "Standard integration" mean?
Connects through the standard setup for this software. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Which Triple Crown versions are supported?
Supported versions: All versions. If your practice runs a different version, we confirm compatibility before setup.
How soon after an appointment do pet owners get the request?
Requests go out after the daily sync, usually the day after the visit while the experience is still fresh. You choose text, email or both, and one reminder at most.
Can we leave certain pet owners out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.
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