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Reviews platform · Dental integration

MacPractice review integration

PlatinumDentalDaily syncHIPAA-safe

Send review requests automatically after every completed MacPractice appointment. No exports, no extra work for the front desk.

  • 3,200+ practices
  • Google Premier Partner
  • For doctors, by doctors

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In short: Yes, our reviews platform works with MacPractice. It's a Platinum integration: health-system interface set up with your IT team, and completed-visit events trigger each request. Each of your patients then gets a review request by text or email. Only name, email, mobile number and visit date are used; clinical, treatment and insurance details are never synced.
Integration details

MacPractice at a glance

Integration tier
Platinum
Software type
Practice management and EHR software for Mac
How it connects
Health-system interface set up with your IT team
Sync
Daily, from completed-visit events
Data used
First and last name, email, mobile number and visit date
Practice type
Dental
How the integration works

From a completed MacPractice visit to a review request.

  1. 01
    Plan it with your IT team

    We agree with your IT team on the MacPractice interface and which completed-visit events trigger a request.

  2. 02
    Visit events sync

    Completed appointments flow to the platform with contact details only: name, email and mobile number.

  3. 03
    Requests go out

    Each patient gets a short text or email with a one-tap link to Google, Healthgrades or Facebook.

What syncs

Only contact details. Never clinical data.

✓ Synced from MacPractice

  • First and last name
  • Email and mobile number
  • Completed-visit date

✕ Never synced

  • Diagnoses, treatment, charting or notes
  • Insurance and payment details
  • The reason for the visit
Integration tiers

What the labels mean

MacPractice is a Platinum integration. Every integration includes the full Reviews platform.

  • StandardStandardConnects through the standard setup for this software.
  • PremiumPremiumAPI-based connection with additional setup steps.
  • EnterpriseEnterpriseBuilt for larger groups and multi-location organizations.
  • PlatinumPlatinumAdvanced EHR and health-system connection, set up with your IT team.
Other dental integrations

Also works with

See all 75 dental integrations →

By specialty

Reviews for your specialty

Pick your practice type: where your patients leave reviews, the software we connect to, and your free audit.

Where dental patients leave reviews

  • Google
  • Yelp
  • Healthgrades
  • Facebook
  • Zocdoc

Of people who use online reviews to find a new dentist, 81% use Google, 45% Yelp, 30% Facebook and 23% Healthgrades.Dandy Dental Study (Isurus Market Research), 2023

Works with your dental software

See all 75 dental integrations →
Get my free dental review auditYour rating, review count, recency and reply rate next to 3 nearby practices. Free, no obligation.Get my free auditDentistry marketing →
FAQ

MacPractice integration questions

Does MacPractice integrate with Google reviews?
MacPractice doesn't post reviews itself, but our reviews platform connects to MacPractice and automatically asks each of your patients to review your practice on Google, Healthgrades, Facebook or another site you choose after their appointment.
Is the MacPractice integration HIPAA compliant?
The integration only uses contact details: name, email, mobile number and visit date. No diagnoses, treatment, notes or insurance data leave MacPractice, and review requests never mention the reason for the appointment. Replies to reviews are written so they never confirm someone is a patient.
What does "Platinum integration" mean?
Advanced EHR and health-system connection, set up with your IT team. Every integration includes the full Reviews platform: requests, replies, alerts, website widgets and reporting.
Do we need to install anything for MacPractice?
Nothing on staff computers. Your IT team and ours set up the interface together.
How soon after an appointment do patients get the request?
Requests go out after completed-visit events sync, usually within a day. You choose text, email or both, and one reminder at most.
Can we leave certain patients out?
Yes. You can skip specific people, providers, appointment types or locations. What you can't do is only ask people you expect to be happy: Google doesn't allow review gating, so every eligible person gets the same request.

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