Frequently Asked Questions
If you're looking to further your understanding of what DoctorsInternet has to offer - you'll find answers here!
How to Get Started
After the demo, you can sign up with our company by filling out the appropriate docouments. Once you have filled out the documents we will then send you a 10 minute online form for you to complete.
Yes. DoctorsInternet.com was founded by 2 doctors who were frustrated with the marketing and web design options out there. They were charged large up front fees, disregarded after they signed up, and were promised results that never came close. They responded by creating a company of their own that was committed to no up front costs, top of the line customer service and support, and realistic goals for their clients. Everything at Doctorsinternet.com is done from a doctors’ perspective.
No. DoctorsInternet will purchase one for you.
Yes, we can use any existing domain name. We just need the username and password to login to your website. If you do not have access we will try to assist you in retrieving this information from any third party vendor.
We provide dedicated hosting for your website.
Yes, we provide email addresses associated with your domain name. For example: email@example.com or firstname.lastname@example.org.
No. It's included in our support package.
Up to 20.
You can email us at email@example.com or call us at 1-800-416-5235.
Our technical support is free for all website support customers.
Customer Support / Service
We provide customer service to all of our clients
No, it is free for our website support customers
You can email us at firstname.lastname@example.org and send your edits by email. We will then add this request to our ticketing system. Once the changes are complete, we will notify you by email.
If you request to have your website built in a CMS system, then you will have the ability to edit the website yourself by logging into the back end of the website.
Roughly 2-3 weeks.
Once your site has moved through our development and edits process, we will send you a link to the 1st draft of your site. At this stage you can review your site and make changes.
Yes, you can make changes to the website any time you like.
Roughly 2-3 weeks
You can go to our Custom website design page. Look through our entire selection of styles and pick the one that suits your business best. You can click on the styles to view actual websites and the features they come with.
You can always call the office and speak to our website design and marketing specialists. They can give you their expert opinion on which style suits your office best.
If you select our website support package, you get unlimited pages.
Yes. We contract with a third party company to buy images. We can refer you to their website and you can select the images you like best for your website. We will then purchase these images for you.
Yes, each account gets a dedicated marketing representative. You can contact them any time to find out details about your account
Once we start marketing your website, it takes roughly 3-6 months before you start achieving optimal results in Google.
We market a different phone number than your current one. This number is forwarded to your landline in your office. It gives you the ability to track how many new patients our marketing has gotten you.
Search Engine Optimization is a sequence of specific keywords and phrases that are searched for often by potential patients. Every website has a different sequence and each search will bring up different results. To find the best potential patients for you, we utilize Local SEO. This process will focus on all the searches within 20 miles of your practice.
In order to claim your Google maps account, we have Google send out a postcard to your office. This postcard contains a five digit PIN number. You will need to give us this number in order to verify the account.
You will see a button on the website that links to your blog. We write on your blog once a month, ranging from 250 to 750 words.
You can login to your account by clicking here
It should be on every page of DoctorsInternet.com at the top right hand corner.
Please call the office and we will reset this information for you
Provide us with feedback on our products or services
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
We have implemented the following:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
How does our site handle Do Not Track signals?
Does our site allow third-party behavioral tracking?
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
To be in accordance with CANSPAM, we agree to the following:
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Last Edited on 2016-09-06